Elderly Assistance Area
Broward County
Florida Statewide Senior Resources
Comprehensive programs and services available throughout all 67 Florida counties
Florida Department of Elder Affairs (DOEA)
The Florida Department of Elder Affairs is the state's focal point for senior issues and serves as an advocate for Florida's elders and their families. DOEA administers a wide variety of services for seniors age 60 and older throughout all 67 counties.
Main Phone
850-414-2000
Elder Helpline
1-800-963-5337
(1-800-96-ELDER)
(1-800-96-ELDER)
Website
elderaffairs.org
Eldercare Locator
eldercare.acl.gov
Food Assistance Programs
Congregate Meals
Service: Nutritious meals served at community centers and senior centers
Contact: Local Aging and Disability Resource Center (ADRC) or Elder Helpline at 1-800-963-5337
Eligibility: Age 60+ (meals open to all seniors regardless of income)
Home Delivered Meals
Service: Meals delivered to homebound seniors
Available through: Medicaid Managed Care Long-term Care (SMMC LTC) Plans
Contact: Case manager if enrolled in SMMC LTC plan, or call Elder Helpline at 1-800-963-5337 to enroll
Senior Farmers' Market Nutrition Program (SFMNP)
Service: Supports good nutrition with access to fresh local produce at farmers markets
Eligibility: Low-income seniors age 60+
Contact: Elder Helpline at 1-800-963-5337
Supplemental Nutrition Assistance Program (SNAP)
Service: Monthly benefits on EBT card for purchasing food
Apply Online: myflorida.com/accessflorida
Phone: 1-866-762-2237
Eligibility: Income-based; seniors age 60+ may have higher asset limits and medical expense deductions
Fresh Access Bucks (FAB)
Service: Doubles SNAP benefits for Florida produce with one-to-one match
Example: Spend $40 SNAP, get additional $40 for fresh local produce
Find Locations: Fresh Access Bucks website
Commodity Supplemental Food Program (CSFP)
Service: Monthly food packages with nutritious USDA foods including canned fruits/vegetables, juice, cereal, pasta, rice, peanut butter, dry beans, shelf-stable milk
Eligibility: Age 60+, income at or below 130% of federal poverty level, reside in qualifying county
Contact: Local food distribution sites or Elder Helpline
Food Pantries and Food Banks
Service: Free healthy essentials, fresh produce, non-perishable items
Contact: 1-800-963-5337 or visit FeedingFlorida.org
Find Locations: feedingflorida.org/taking-action/find-food-now/
Utility Assistance Programs
Emergency Home Energy Assistance for the Elderly Program (EHEAP)
Administered by: Florida Department of Elder Affairs
Contact: Elder Helpline at 1-800-963-5337 or local ADRC
Service: Assists low-income households with at least one person age 60+ experiencing home energy emergency
Emergencies Include: Delinquent utility bill, lack of fuel/wood, shut-off notice, broken heating/cooling equipment
Services Provided: Payments for heating/cooling, emergency energy costs, vouchers for blankets/portable heaters/fans, equipment repairs, re-connection fees
Eligibility: At least one person age 60+ in home, household income at or below 60% of State Median Income, documented heating or cooling emergency
Low Income Home Energy Assistance Program (LIHEAP)
Administered by: Florida Department of Commerce
Website: floridaliheap.com
Service: Helps income-qualified families with home heating and cooling costs
How It Works: Funds applied directly to energy utility account if approved
Apply: Online at floridaliheap.com or through local LIHEAP provider agencies
Eligibility: Income-qualified households
Healthcare & Insurance Resources
SHINE (Serving Health Insurance Needs of Elders)
Website: floridashine.org
Contact: Elder Helpline 1-800-963-5337
Service: Free, personalized, unbiased, and confidential Medicare counseling
Services Include: Health insurance information, Medicare claims assistance, prescription plan comparisons, long-term care options, help understanding Medicare benefits
Medicaid Long-Term Care Services
Administered by: Florida Agency for Health Care Administration (AHCA)
Website: ahca.myflorida.com/medicaid
Contact: Elder Helpline 1-800-963-5337
Service: Statewide Medicaid Managed Care Long-term Care (SMMC LTC) Program
Services Include: Adult day health care, home-delivered meals, respite care, personal emergency response systems, personal care assistance, non-emergency transportation
Prescription Assistance Programs
Contact: Elder Helpline 1-800-963-5337 or visit floridashine.org
Resources Available: Medicare Part D Low-Income Subsidy (Extra Help), patient assistance programs through pharmaceutical companies, Florida Rx Card (free statewide prescription assistance), prescription drug plan comparisons
Transportation Services
Transportation Services
Contact: Elder Helpline 1-800-963-5337
Services: Non-emergency medical transportation through Medicaid SMMC LTC Plans, local transportation services through Area Agencies on Aging, door-to-door transportation for eligible riders, transportation to congregate meal sites
How to Access: Contact local ADRC or transportation provider through case manager if enrolled in Medicaid LTC
Legal Services
Florida Senior Legal Helpline
Phone: 1-888-895-7873
Service: Free civil legal advice and brief services over the telephone
Services Include: Free legal advice, legal referrals, brief legal services, information on elder law issues
Eligibility: Florida residents age 60 and older
Resources: Older Floridians Legal Handbook, legal issue information and guidance
Caregiver Support
National Family Caregiver Support Program
Contact: Elder Helpline 1-800-963-5337
Services: Information and assistance, caregiver training and education, respite care, supplemental services
Respite for Elders Living in Everyday Families (RELIEF)
Contact: Elder Helpline 1-800-963-5337
Service: In-home respite care to provide temporary relief for family caregivers
Services Include: In-home respite care, evening and weekend respite, temporary relief for primary caregivers
Housing Assistance
Housing Programs
Contact: Elder Helpline 1-800-963-5337
Options Include: Licensed assisted living facilities, Medicaid waiver programs for community-based care, home repair and modification programs, Section 202 Supportive Housing for Elderly, Housing Choice Voucher Program (Section 8), low-income senior housing options
Additional Senior Services
Community Care for the Elderly (CCE)
Contact: Elder Helpline 1-800-963-5337
Service: Community-based services to help frail elders remain in their homes
Services Include: Medical supplies, emergency alert response systems, therapeutic services, personal care services, homemaker services
Alzheimer's Disease Initiative
Contact: Elder Helpline 1-800-963-5337
Services: Memory Disorder Clinics, caregiver support and training, respite care, adult day care services
Elder Abuse Prevention
Hotline: 1-800-96-ABUSE (1-800-962-2873) - Available 24/7
Services: 24/7 hotline for reporting abuse, investigation and protective services, legal intervention when necessary, community education and prevention
Senior Community Service Employment Program (SCSEP)
Contact: Elder Helpline 1-800-963-5337
Service: Assistance for seniors returning to work through part-time community service positions and job training
Eligibility: Low-income individuals age 55 and older
Need Help Accessing These Resources?
Contact the Florida Elder Helpline for personalized assistance
1-800-963-5337 (1-800-96-ELDER)
Available to connect you with local services throughout Florida
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